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How saying 'no' makes you more trustworthy

I didn’t tell my husband I loved him until a month after he did.


Because I use a *great* deal of thoughtful discernment and judgment before speaking words that communicate commitments.

And I only say ‘yes’ to a commitment or give a timeline for something when I know I can be trustworthy and reliable in that yes.

This level of thoughtfulness when it comes to commitments transfers over to my work.


And it has taught me one of the most important keys to being trustworthy.


...when you don’t think you can complete someone’s request in the proposed timeline due to your current workload.

Even when it’s scary to do so or you think someone will not like your response.

Saying no upfront helps avoid the destructive outcome of failing to stay trustworthy when the deadline arrives.

Because if we are always saying yes and failing to be trustworthy in that commitment, people stop trusting our yes.

And when we say "no" - it doesn’t have to be a hard no.

"No" can also look like:

- I’d love to help out here but with my current workload, I’m not sure I’ll be able to complete this in time for Monday. But I would be able to get this over to you by Wednesday at 3 pm ET- would that be okay?

- I don’t think I’ll be able to meet that deadline! But can we look together at the priority levels of my other commitments I’ve locked in with you in case we can shift things around?


Creating an environment where trustworthiness can grow is an important ingredient in the onboarding process for new hires.

This is why I'm working on creating a training on this topic that I'll incorporate into my programs for entrepreneurs and their new hires!

🔑 What is one of your keys to staying trustworthy?